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Customer Support is both unhelpful and non responsive

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  • #16
    Beeline... If you want to merge the topics, then PLEASE open the topic up so we can comment again... Thank you.


    • Spelling Bee
      Spelling Bee commented
      Editing a comment
      Hi SassiRae. Please check your private messages. You should have a message there regarding your issues from this topic.

  • #17
    Originally posted by Bee's Knees, 11-12-2014, 11:37 PM
    We at Beeline work as a team and we have limited support resources who try very hard to address player problems and quickly and completely as they can. It is no individual team member's fault when problems can not be resolved to a players satisfaction and we take responsibility as an organization. We apologize that players feel that issues have not been addressed quickly or if they have not received prompt responses, but we ask for your patience and understanding. Please refrain from insulting or calling out individual members of the Beeline Interactive staff. We promise to do our best to improve response to player concerns. Each of us here at Beeline cares about our games and our player community, and we each strive to provide the best experience possible. We thank you in advance for your understanding ask we work to resolve any ongoing issues.
    This are nice words, but nothing has changed. No responses from Customer Support!