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Important Announcement: Fixes and changes made in version 1.49.0 to address ongoing issues

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  • Spelling Bee
    commented on 's reply
    Stroumpfette Thanks for reporting those issues. I'll make sure the team is aware. The new update should be arriving soon, please let me know if things stay the same or improve.

  • Schtroumpfette
    commented on 's reply
    Spelling Bee, hoping someone has seen this. I didn't create a new topic since the feedback is about the bug fix update.

  • Schtroumpfette
    replied
    Thank you for all.the great fixes. I'm seeing a few issues.

    On Android, I'm only seeing outdated friends' villages. I know for certain the ones on my map are from friends who stopped playing the game long ago.

    Also, loving the new menu setup and loading the game immediately after the load screen finishes.

    When I exit the game, sometimes I am taken to the old Blue Play menu and sometimes the "are you sure you want to exit" message appears. It's not consistent.

    Also, the game hangs in limbo if I try to.exit the game from any land mass other than the Mainland.

    ETA 7/23/17: The game also hangs in limbo when I exit the game from the Mainland as of yesterday.
    Last edited by Schtroumpfette; 07-23-2017, 11:26 AM.

    Leave a comment:


  • skydiver118
    commented on 's reply
    No we don't. You just hit the home button to exit the app. it remains running in the background as long as the device has the resources to run it....so the next time you open it it may open right up or it may open on the blue welcome screen.

  • Silver
    commented on 's reply
    When I hit back button (Android), I get some message like "Do you want to exit Smurf's Village?" with Yes or No choice. Don't you (IOS users) have something like that?

  • Spelling Bee
    commented on 's reply
    chickadee2013 The 90 Seed Cloud Expansion thingy was back in the April update if I remember correctly and was fixed in the following May update.

    Regarding the Blank spaces, I thought you were referring to the other issue with blank spaces. (Large areas in the village where nothing could be placed) I didn't realize you meant specifically that you had an issue after placing a Water tile. If you have a reproducible bug with your water tiles in the main Village it would be worth submitting at ticket with Customer Support. They can then take a look and see if they can reproduce it. It might help them solve it. You can submit a ticket here: https://smurfs.zendesk.com/hc/en-us/requests/new

  • chickadee2013
    commented on 's reply
    Hello Spelling Bee. It must be just my game then. I couldn't remove the cloud barrier. How recently was the cloud barrier fixed?

    As for the blank spaces. I placed the tiles and it corrupted my main village. I noticed a crop field missing when I went back to my main village. I tried to place another one but it wouldn't let me and then I noticed a couple of other things were out of place, so the bug is still there. Once I removed the water tiles and recovered my game there was no problem in my main village.

  • Spelling Bee
    commented on 's reply
    chickadee2013 The issues with the Blank Spots in the Main Village was fixed in a recent update by Bongfish. You should now be able to place things in those empty spaces.

    The issue with the 90 Seed Cloud expansion was fixed too.

    You should have no issues with placing Fireman in your Grove. As far as I am aware no one is currently having problems with him. There were a few minor things such as a Graphical glitch that was occurring back a couple of months ago, but that has been fixed as well.

  • chickadee2013
    commented on 's reply
    Hi Spelling Bee, yes I still have issues with the river tiles because I avoided using them because of the problems but when I did place them it corrupted my main village. So it isn't fixed. I do know that Bongfish are working on old issues but I just haven't seen anything lately about these.

    River tiles in grove - I got blank space in my main village and couldn't place anything there. A couple of things had moved (not as bad as some players had). I haven't placed any in the main village because of the problem with them so don't know if they are okay in MV.

    Cloud barrier - Vintoxi is looking into it. The 90 seed barrier doesn't clear the space. The timer runs down, the seeds disappear but there's no extra space. I had to recover.

    Fireman - players reported problems and thought it was the cause of corruption so I haven't placed fireman in my grove. It's very slow tapping every single XP item so I might try adding him and I will let you know how that goes. I thought it was okay but think I recently saw a report of problems with him. I think he should be safe because the corruption in the main village was definitely caused by the water tiles in my grove. Will keep you posted about fireman.

    Thanks!

  • Spelling Bee
    commented on 's reply
    chickadee2013 River/Water tiles were "fixed" by Beeline, but some of us still have issues. It's very inconsistent and it seems to be you either have an issue or you don't. Bongfish has been making lots of headway though in terms of older issues so it's extremely likely they'll fix it, or solve it by way of fixing something else that was inadvertently causing the problem.

    Cloud Barrier, I don't exactly know which issue you are referring too.

    Fireman, same here. Can you please give me the exact issue?

  • Spelling Bee
    commented on 's reply
    chickadee2013 The Main Menu where you would press "Play" has been removed. This is what everyone is talking about. If you have updated to version 1.49.0 or 1.49.1, then you no longer have the old Main Menu and will go straight into the game after the Bongfish screen has finished loading.

  • chickadee2013
    replied
    Being able to add Facebook friends is a very big change Bongfish! Well done! If only I had Facebook haha. Oh well, good for some and good on you guys because adding cross-platform is a big deal!

    Can you tell me if the following grove bugs have been fixed yet? I haven't seen any evidence of it and no mention of a fix. Thank you.

    1. River tiles
    2. Cloud barrier
    3. Fireman

    Leave a comment:


  • chickadee2013
    commented on 's reply
    Mine still has the Smurfs Village blue screen, followed by the loading screen with Bongfish, then the update information (showing what's new) before going into the game. Same as always. The only time it goes straight into the game is if I've closed it completely or crashed etc. Same as always.

  • chickadee2013
    commented on 's reply
    The painting game isn't part of what has been fixed/improved so it needs its own topic. In fact, it is worse now. Think I will start a topic in the problems thread.

    Edit: Just found a topic started by Smurfy102 in problems thread. Bongfish are aware of it.
    Last edited by chickadee2013; 07-13-2017, 11:16 PM.

  • chickadee2013
    commented on 's reply
    That's good news. I'll go and look for that star now. Thanks Bongfish.
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