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  • My new update not opening

    My latest update which was done yesterday isn't opening though I played one day now it says till waiting and I'm on level 91 don't want to lose this game please help

  • #2
    Welcome to the forum, Dana. I am sorry you are having problems with your game. Please tell us exactly what device you are using (IOS? Android? Model?) and the operating system version. Thanks!

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    • #3
      i'm in the same problem, could you help me? i'm using an ipad

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      • Cupcake
        Cupcake commented
        Editing a comment
        Hi, Nancy, and welcome to the forum! You will need to contact Customer Support, which you can do by clicking the Support button on the upper part of the screen. This is the link: https://smurfs.zendesk.com/hc/en-us
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