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[NI] Game crashing at the Orange Beeline screen in Android version 1.7.2a - 1.7.3a

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  • Roady
    commented on 's reply
    I can't, the game never gets to the main blue screen so I am unable to tap on options and then Papa Smurf.

  • debbles smurf
    commented on 's reply
    Try hidden recovery to the day before. I also before playing make sure the memory cache has been cleared and also the cache for the game app which can be found under application manager under settings. I also delete the .nomedia file within the smurfs village folder found in android of myfiles app. Doing these things means I can access and play the game

  • debbles smurf
    commented on 's reply
    Try hidden recovery to the day before

  • Roady
    replied
    I'm also unable to access my village, and haven't been able to since the beginning of May (the 9th I think, but it's so long ago I've forgotten). It was working fine that morning and in the evening it started crashing, it hasn't worked since.

    I raised a ticket with Beeline but apart from the acknowledgement email I have heard nothing. I have also updated twice hoping that it would fix the problem but alas no.

    Spelling Bee - are you able to get any more information from the studio? Is there a fix in sight? I've been playing the game for 3 years now and I hate to think that this is the end.
    Many thanks!

    Leave a comment:


  • Rheddness
    replied
    Is there a fix for the android tablets. My village is still unaccessible most of the time.

    Leave a comment:


  • jason_larkham
    commented on 's reply
    Mine crashed as well, but I'm on an iPad mini 2. It did the same thing after the update that introduced the Grove. Both times I had planted lilies. When I was planting other crops the game worked fine.

  • Maple
    commented on 's reply
    Hi Jeff. I don't know whatelse to do, either. There's a new bug-fixed version for iOS, maybe we can look forward to the one for Android devices.

  • Maple
    replied
    I just have my game update to the new version, 1.7.4a
    but it still stop at the organ beeline screen. (tears)miss my village so much, hope the bug will be fixed.

    Leave a comment:


  • Maple
    replied
    23th May- When I harvest or plant crops in Grove and dig at Mountain top, the game would suddenly close sometimes.
    24th May- The game would close without doing anything in Grove, Mountain and Island.

    25th May daytime- Things happen when I was in Main land.
    25th May night~now- I can't get into my village. It crashes at the time that the game almost loading over. I tried to get in the game after reopen my device many times, but that didn't work.

    Leave a comment:


  • Fortuna smurf
    replied
    Since yesterday I have the problem that my tablet is 'hanging' in black page with the new logo of Nat smurf in the left hand top corner, written under it 'starting'.." From that moment nothing happens. When I restart the tablet for a moment it is connecting with the server, but nothing happens.
    Does anybody know what is going on?

    I am using Android, version 4.2.2, on a Samsung Tab 2.
    The Smurfs Village version must be 1.7.3
    I have reached level 56

    highly appreciated if somebody can tell me what to do!

    Leave a comment:


  • Spelling Bee
    commented on 's reply
    Sorry Yosi! I took a look to see if Rhed had put in a CS ticket and saw they were on the Android version. More than likely, they are having the same issue as everyone else in this topic.

  • yosinori saitou
    commented on 's reply
    oh Spelling Bee moved your post here....😅

  • yosinori saitou
    commented on 's reply
    hi Rheddness. can you explain what's happening to your village in more detail? unfortunately i'm not good at advising how to deal with a bug, but maybe Spelling Bee or some forum menbers can tell you what you should do or shouldn't do.
    Last edited by yosinori saitou; 05-23-2016, 07:01 AM.

  • Rheddness
    replied
    Right now I can not get into my village, yesterday it literally
    Stopped every 3 to 5 minutes please help

    Leave a comment:


  • Jeff Epley
    replied
    I have tried online and offline, cleared cache forced stop, eveything but a uninstall and still getting orange screen and boot,

    Leave a comment:

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