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How can I transfer the Smurfs’ Village from old Android phone to my new iPhone?

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  • How can I transfer the Smurfs’ Village from old Android phone to my new iPhone?

    So I had an android phone and that’s where I started my smurf village. Now I have an iPhone and I’m trying to find a way to transfer the smurf village that I had on my android to this iPhone. HELP!!!! Plz

  • #2
    I’m sorry but there isn’t a way to transfer across platforms.

    You can open a ticket with bongfish. I dont know if they can help you replace any items or not (I know they can sometimes replace items iif a person’s village crashes but no idea if there is anything they can do for a move).

    I know they’re working on something but no idea when it may happen.....so best to chat with them.

    Best of luck

    Comment


    • ItsIvan
      ItsIvan commented
      Editing a comment
      How can I open a ticket with bongfish??

    • skydiver118
      skydiver118 commented
      Editing a comment
      Right up at the top of this forum is a link to support
      https://smurfs.zendesk.com/hc/en-us/requests/new

      Click through and you get the ability to open a ticket.

      I’m not sure if they are staffed on the weekend, so if there’s not an immediate response that may be why. Also bear in mind time zones.

  • #3
    Originally posted by ItsIvan View Post
    So I had an android phone and that’s where I started my smurf village. Now I have an iPhone and I’m trying to find a way to transfer the smurf village that I had on my android to this iPhone. HELP!!!! Plz
    Get your I'd number and give it to Bongfish and see if they can do something that way. I know when I got new android phones it asked for my email and then asked if that was the account I wanted to use for my new phone but I don't know if that will work between android and iPhone. Good luck.

    Comment


    • #4
      Hi, and welcome to the forum! As skydiver118 said, there is no way to transfer the game from one platform to another- IOS and Android are not compatible for this game.

      As a note, this question has been asked many times. You can usually find an answer to to your problem/question by using the search function in the upper right corner of the forum, and then can post things pertaining to that issue in that topic. It is also a lot easier to find things if you change the search to “Relevance” rather than “Last Update” (which is the default) after you do your initial search.

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